Thu Oct 11, 2018 10:23 am
Did you remove the lens cap?

Sorry could not resist to make that joke..
Contact your nearest BMD region support. (Check contact form on the website)
They will put you trough a few questions and will figure out if you have a faulty unit or not.

Daniel Wittenaar .:: Xtreemtec Multicam Facilities ::. -= www.xtreemtec.nl =-
4K OBV Truck, Dual ATEM 8K, 120x120 Videohub, 12x Hyperdeck 4K Pro, Ursa Broadcast 4K G2, 4K fiber converters with Sony Control and seperate Tally on SMPTE