ATEM green screen

Hey all!

So to get to the point right away, I’ve got thid atem television studio HD here and suddenly the multi-view window shows all green inputs. Both the switch and macbook are running on 7.5.1. I’ve tried to reset the atem with a backup from an other atem (also running 7.5.1), wich did not work. I've also tried changing the default formats such as 1080i50 (wich it did work on), 1080p50 aswell some others, but non of the did work.

How do I fix this?

Thanks!

You must swith from RGB<->YUV on monitor ..

You must swith from RGB<->YUV on monitor ..

Oke... well, how do I do that? I did try another screen, same results.

[Gary Adams]

Hello Nick. You should contact Support in your region to see if they can assist.

Regards, Gary

Hey Gary,

I just did with one of the re-sellers on the BMD website, they told me to get in contact with BMD. Wich is why I am here.

I've seen serveral topic's here with the same problem, but none of them have the correct answer posted...

Hope someone reading this will be able to help me

Nick.

You must swith from RGB<->YUV on monitor ..

Oke... well, how do I do that? I did try another screen, same results.

Yes .. I had bought about 3-4 monitors , when I found Dell and it works ..

IMG_3334.jpg (68.96 KiB) Viewed 3364 times

Trust me .. Its only problem with INPUT COLOR .. RGB or YUV .. Do not need support .. Just right monitor .. I had the same with expensive HP monitor .. I think : ITS EXPENSIVE , IT MUS WORK .. No no

Roman his Atem is defective!!! The borders are nice and white. And his Red Tally is the correct color!!

So his MV FPGA is toast..

If this would be an RGB only monitor the white lines would have been purple or something like that.

Yes Dell are excellent monitors and if well calibrated the color resemblance is excelent of them. Our OBV has 10 24" dell monitors build into the monitor walls. And got 3 in front of me now on my work desk.

Oh Daniel .. U are right .. I was missed it ..

Hi Everyone...

I am currently having the same problem along with that, I can't load any media into the media pools or restore previously saved files. Switching still works and I can still send outputs to screens/projectors/hyperdeck, etc.

We have tried a different a different monitor, we have updated software.

What are we not doing and how can we fix this?

Help

thank you

Ruth : u have green screens ? or cannot load stills to media player ?

Both...
Preview screens are all green and I cannot load any new media into the media pools or restore saved settings

Hi Everyone...

I am currently having the same problem along with that, I can't load any media into the media pools or restore previously saved files. Switching still works and I can still send outputs to screens/projectors/hyperdeck, etc.

We have tried a different a different monitor, we have updated software.

What are we not doing and how can we fix this?

Help

thank you

Looks like you must call support and have them deal with replacement/repair. Good luck!