John Brawley wrote:Darkfable wrote:I second this, but not once have I seen BM respond to a request on these forums! ever! So it might fall on deaf ears.
BM certainly do respond to requests.
Might help if you guys followed the forum rules and used your real names too.
jb
I've not seen any responses from BM on any of these forums apart from Christine saying she doesn't know a lot, that's not a go at her, just that it's never anything official in response to anything.
I must have missed the part about my actual name, otherwise i would have given it (Richard Oakes) Darkfable is my video company name, which to me is more important in this environment. Doesn't everyone just click yes without reading the conditions anyway? I thought that was common practice :p
And I guess it is easy for you to think that BM have good communication as you are in direct contact with them. But to anyone else it it pretty obvious there is some serious communication flaws between BM and their customers. And sadly it seems to be painting BM in a very bad light when it could quite easily be remedied.
Not trying to complain, just saying it as I and many others see it.
Richard Oakes.