- Posts: 70
- Joined: Thu Aug 01, 2013 8:45 am
Bird wrote:my reseller never got a email from BMCC so they will not refund it
If the price change is effective from the day email was sent, including undelivered cameras, then according to the logic your reseller will get refund from Blackmagic no matter they got the email or not. It could be that they just play stupid to make extra $1000. If they are official reseller from Blackmagic's list, then maybe you should contact Blackmagic directly and see what happened. If they refunded the difference to reseller and reseller still refuses to give you the refund, then 1) It might be the end of that reseller selling BM products 2) You can complain about the reseller to the consumer rights protection association which would probably force them to pay you and fine them for violating your rights.
But if you got your camera only after the announcement you could have also chosen not to take it. If you took it home then the civilized countries usually have 10 or 14 days return right. If your country doesn't have that then you made a mistake when you accepted to take the camera with the old price. If the reseller is not official reseller of Blackmagic then they probably can't get their own cost refunded