Ultrastudio Mini Monitor doesn’t work Resolve 17 (PC/Ubuntu)

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Ara Thomassian

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Ultrastudio Mini Monitor doesn’t work Resolve 17 (PC/Ubuntu)

PostTue Jan 19, 2021 3:01 am

Tried it on a PC as well as Ubuntu and same result. Only shows a black frame on the display. At first I thought it was a faulty thunderbolt connection. Perhaps the ultrastudio mini monitor stopped working.

Nope. Reinstalled 16 and it was just fine.

Please fix this. I love version 17.
Last edited by Ara Thomassian on Tue Jan 19, 2021 8:35 pm, edited 1 time in total.
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Nathan Morgan

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Re: Ultra Studio Mini Monitor doesn’t work with Resolve 17

PostTue Jan 19, 2021 8:07 am

I am using the ultrastudio Mini Monitor without problems in 17b6. Do you have updated video drivers? I would try that first. If you post your system specs it will often help the dev figure out the problem easier.
PC: Resolve 18.0.1, WINDOWS 10, GTX 3090
Desktop Video 12.0
(All bug reports etc. are PC unless specified.)
Mac: Mac Studio M1 Ultra, Resolve 18.0.1, 12.4
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Ara Thomassian

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Re: Ultra Studio Mini Monitor doesn’t work with Resolve 17

PostTue Jan 19, 2021 8:34 pm

Nathan Morgan wrote:I am using the ultrastudio Mini Monitor without problems in 17b6. Do you have updated video drivers? I would try that first. If you post your system specs it will often help the dev figure out the problem easier.


System specs are:
Lenovo P17 Gen 1 Laptop
-Intel Xeon W-10885M Processor (2.40ghz, 8 core, 16 threads)
-128gb DDR4 (4x32gb)
-Nvidia Quadro RTX 5000 16gb


That's interesting that you're not having issues with it. Just out of curiousity are you using it on a Mac? That's the only system I haven't tried it on. Attempted this on Windows 10 and Ubuntu. Result was the same. It only displayed a black frame. Updated drivers, checked bios settings, double checked hardware, etc. Everything seemed fine. In fact, the device populates and shows up when i open up the desktop video app. Even double checked my desktop video settings were setup properly as well as the resolve project settings. Nada. However, when i rolled back to 16 on my PC it worked just fine.

Leads me to believe it's a 17 bug.
Last edited by Ara Thomassian on Tue Jan 19, 2021 8:52 pm, edited 1 time in total.
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Nathan Morgan

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Re: Ultrastudio Mini Monitor doesn’t work Resolve 17 (PC/Ubu

PostTue Jan 19, 2021 8:44 pm

What version of desktop video are you running?
PC: Resolve 18.0.1, WINDOWS 10, GTX 3090
Desktop Video 12.0
(All bug reports etc. are PC unless specified.)
Mac: Mac Studio M1 Ultra, Resolve 18.0.1, 12.4
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Ara Thomassian

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Re: Ultrastudio Mini Monitor doesn’t work Resolve 17 (PC/Ubu

PostTue Jan 19, 2021 9:08 pm

Nathan Morgan wrote:What version of desktop video are you running?

11.7

Nathan, what system are you using mini monitor on?
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LennyFohrer

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Re: Ultrastudio Mini Monitor doesn’t work Resolve 17 (PC/Ubu

PostTue Jan 19, 2021 11:23 pm

I have Resolve Studio 17 beta setup on my imac w/ Big Sur. I ordered Blackmagic UltraStudio Monitor 3G so I could use a separate monitor for color grading.
I had to get Apple Thunderbolt 3 to Thunderbolt 2 Adapter AND a Thunderbolt cable because I have an older iMac.
I downloaded Desktop Video 12.0 and it appeared to install correctly. However when I go to launch Desktop Video setup it says “No Desktop Video device Detected”.
I’ve even went back one version and I get the same message.
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Nathan Morgan

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Re: Ultrastudio Mini Monitor doesn’t work Resolve 17 (PC/Ubu

PostTue Jan 19, 2021 11:34 pm

It's working for me on a Mac with 11.6.

I am also running the Decklink Mini Monitor on PC and Linux with 11.7

Sadly I don't have much other insight for you as my PCs don't have thunderbolt on them to test the Ultrastudio on them.
PC: Resolve 18.0.1, WINDOWS 10, GTX 3090
Desktop Video 12.0
(All bug reports etc. are PC unless specified.)
Mac: Mac Studio M1 Ultra, Resolve 18.0.1, 12.4
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Ara Thomassian

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Re: Ultrastudio Mini Monitor doesn’t work Resolve 17 (PC/Ubu

PostWed Jan 20, 2021 1:23 am

Nathan Morgan wrote:It's working for me on a Mac with 11.6.

I am also running the Decklink Mini Monitor on PC and Linux with 11.7

Sadly I don't have much other insight for you as my PCs don't have thunderbolt on them to test the Ultrastudio on them.


Yea, i'm guessing this is only a PC/Linux issue.
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Ara Thomassian

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Re: Ultrastudio Mini Monitor doesn’t work Resolve 17 (PC/Ubu

PostWed Jan 20, 2021 1:24 am

LennyFohrer wrote:I have Resolve Studio 17 beta setup on my imac w/ Big Sur. I ordered Blackmagic UltraStudio Monitor 3G so I could use a separate monitor for color grading.
I had to get Apple Thunderbolt 3 to Thunderbolt 2 Adapter AND a Thunderbolt cable because I have an older iMac.
I downloaded Desktop Video 12.0 and it appeared to install correctly. However when I go to launch Desktop Video setup it says “No Desktop Video device Detected”.
I’ve even went back one version and I get the same message.


I had the same thunderbolt setup to get my mini monitor plugged in. Only difference is my desktop video detects it but won't display anything in Resolve 17.
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Deryk Eynon

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Re: Ultrastudio Mini Monitor doesn’t work Resolve 17 (PC/Ubu

PostMon Apr 12, 2021 12:54 am

1+

I really want to see some footage from a Sony A7iii with a lens I borrowed, but just upgraded to 17.1.1 tonight... Didn't think it would kill my Reference monitor...

Please look into this guys.

Deryk
Resolve 17.1., 2016 MBP 2.7 i7, 500GB SSD, 16GB memory, Intel HD 530, Radeon 580 eGPU
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Uli Plank

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Re: Ultrastudio Mini Monitor doesn’t work Resolve 17 (PC/Ubu

PostMon Apr 12, 2021 1:20 am

If this is the older Mini Monitor it can be difficult. Check the Post Production subforum.
My disaster protection: export a .drp file to a physically separated storage regularly.
www.digitalproduction.com

Studio 19.1.3
MacOS 13.7.4, 2017 iMac, 32 GB, Radeon Pro 580 + eGPU
MacBook M1 Pro, 16 GPU cores, 32 GB RAM, MacOS 14.7.2
SE, USM G3
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Deryk Eynon

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Re: Ultrastudio Mini Monitor doesn’t work Resolve 17 (PC/Ubu

PostSun May 02, 2021 11:59 pm

Uli Plank wrote:If this is the older Mini Monitor it can be difficult. Check the Post Production subforum.


I think it might be. I got it off ebay a while ago...
Resolve 17.1., 2016 MBP 2.7 i7, 500GB SSD, 16GB memory, Intel HD 530, Radeon 580 eGPU

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