Davinci Studio 17 Crashes after Splash Screen

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seven2onetr

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  • Real Name: ANDREW COOKE

Davinci Studio 17 Crashes after Splash Screen

PostFri Mar 05, 2021 4:06 pm

I see this has been brought up before, but I have tried various solutions on here and nothing is working. I have tried every iteration of 17 and nothing seems to be getting me in. I can't send an error report because the process just ends. I am running a PC, Windows 10, latest drivers, and updates. It's a threadripper 1950x with 64 GB of 3600mhz ram and an RTX 3090. So I don't think its a hardware issue. But if support of can give me some pro tips on getting this past the splash screen that would be great.
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*EDIT* I found a solution. It looks like it's a conflict of Red Giant Universe. I uninstalled the application, and it booted right up. Only took like 7 hours to figure this out, but I am happy now.
Last edited by seven2onetr on Fri Mar 05, 2021 9:35 pm, edited 1 time in total.
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rafaurl

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Re: Davinci Studio 17 Crashes after Splash Screen

PostFri Mar 05, 2021 5:24 pm

After reading some posts about crashes in the forum, it seems that might be something related with usb. I tried unplugging my headset, but it didn't works, so I tried unplugging an ugreen USB 3.0 hub and it worked! the strange is that if I plug it again, it seems to work fine so I can't confirm this is the source of the problem, but it worth trying
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seven2onetr

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Re: Davinci Studio 17 Crashes after Splash Screen

PostFri Mar 05, 2021 7:41 pm

I unplugged my hub and no dice, unfortunately, but thanks for the attempt
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seven2onetr

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Re: Davinci Studio 17 Crashes after Splash Screen

PostFri Mar 05, 2021 8:31 pm

rafaurl wrote:After reading some posts about crashes in the forum, it seems that might be something related with usb. I tried unplugging my headset, but it didn't works, so I tried unplugging an ugreen USB 3.0 hub and it worked! the strange is that if I plug it again, it seems to work fine so I can't confirm this is the source of the problem, but it worth trying


I gave it a try and unfortunately, that did not solve the issue. It looks like I will just have to use my mac in the meantime. Studio 17 works fine on there.
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Zaphod_Bebblebrox

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Re: Davinci Studio 17 Crashes after Splash Screen

PostSat Mar 13, 2021 5:06 pm

I had a similar issue, that RS17 wasn´t starting and crashes after the splash screen.

My culprit was the USB dongle of my Plantronics Headset. It is a BT300M that makes it crash, a BT600 works fine.

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