Jim Simon wrote:The forums didn't help with the ACES issue?
It was a while back, I can't remember what the problem was. Long story, I had to abandon ACES, go back to unmanaged workflow and regrade everything.
Also ran into a no-support issue when I jumped to v16 when it was in beta. I found out there's no support the hard way. That's why I skip beta releases now. If I run into an issue I need to have the option of talking to support about it. If you are working an ACES or Managed workflow and have an issue, about pretty much anything, there's no support because you are using that workflow. The only "workflow" BMD really supports is the unmanaged workflow.
If someone from BMD wants to contradict me on this please do so. Perhaps the tech I spoke with just was tired and didn't want to try and recreate the issue I was having.