[Solved] Media page not refreshing new directories

I created several new folders for a new project and they do not display when trying to browse for them on the media page. I have used the Refresh command on the parent folders up to the root and there is no change. I can still drag the files in from a Windows Explorer window. Let me know if log files would be helpful.

[Edit] This turned out to be a OneDrive setting where new directories were getting created in a different physical location than the original directory structure.

I couldn't find a Refresh command in the Media Storage panel. To see the new folders, navigate to a different folder, and then back.

Right-click on any folder in the nav tree to see the Refresh command. I've navigated all over the tree and restarted Resolve to no avail.

Ahh, there it is.

That said, don't work from synced folders like OneDrive or Dropbox. Move the media you'll be using out of that folder before Importing into Resolve.

I’d suggest including your OS version in your Signature to help support. I’d also ask if this is happening on local drives and not a cloud source (OneDrive), that could be just a db reading/update issue.


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Thanks. OneDrive is my off-premise backup, so I'll stick with my current workaround instead of moving media and having to relink. This workflow has worked for me since v14 so I just want to let the Dev team know that this behavior has changed.

It's working with local directories and even new directories under a different branch of my OneDrive structure. Very strange.