Resolve 17 crashing - won’t work

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FergalCat1

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Resolve 17 crashing - won’t work

PostTue Mar 23, 2021 10:16 pm

Hi, I was using 16.2 quite happily with no issues but decided to upgrade to 17.

Having done so, 17 would not play media but then crashed and crashed every time I tried to open it.

I uninstalled and tried to reinstall 16 but the installation won’t complete as an error message keeps coming up saying a RAW plugin cannot be installed.

So now neither version works.

Any clues or suggestions on a fix as this is such a great piece of software.


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Peter Chamberlain

Blackmagic Design

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Re: Resolve 17 crashing - won’t work

PostWed Mar 24, 2021 12:22 am

Please review the FAQs above for info to report
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Charles Bennett

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Re: Resolve 17 crashing - won’t work

PostWed Mar 24, 2021 7:04 pm

Is your GPU driver up to date?
Resolve Studio 20.0 build 49
Dell XPS 8700 i7-4790, 24GB RAM, 2 x Evo SSDs, GTX1060/6GB (572.16 Studio Driver), Win10 Home, Speed Editor, Faderport 1, Calibrated Eizo ColorEdge CS230 + BenQ & Samsung monitors for UI, Canon C100mk2, Zoom H2n.

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