Hi Dwaine, thanks for taking your time to help us all out.
I think my situation is slightly different from others in that I'm running an AMD system (Ryzen 5800H 8c/16t) instead of Intel.
After first downloading DR17, the program opened briefly and asked me for configurations for my project, then did absolutely nothing afterwards. Trying to open the program gives me a spinning blue wheel for a quick second before doing nothing afterwards. I can't locate any other instances of DR running in the Task Manager.
I've uninstalled/reinstalled several times and now DR won't even open the initial configuration screen. Other troubleshooting steps I've taken after reading through this thread:
-Updated Nvidia GPU driver to latest version (Studio version)
-selected Nvidia GPU as preferred GPU in 3d Settings from Nvidia Control Panel
-selected Nvidia GPU as preferred in PhysX settings
-added custom preference for DR17 for Nvidia GPU in Windows display graphics settings
-No Windows Firewall, disabled pre-installed McAfee firewall
-Ran compatibility troubleshooter and attempted to open DR with Windows 8 settings
-Ran TCP port scanner script
-No USB peripherals connected
I've also tried disabling the AMD GPU, which let DR17 run briefly, before crashing when I attempted to create a project. I didn't know to try and grab the capture logs during that attempt.
Now that I know about capture logs, when I run it, it won't create any .zip files only my desktop, and an error message stating no files were created pops up. I've attached a screenshot for what I see when attempting to run the capture log. I have included the .nfo file.
https://drive.google.com/file/d/1OIXGAG ... sp=sharinghttps://drive.google.com/file/d/1ssJxdm ... sp=sharingand for anyone else who might be trying to help and curious, system specs:
2021 HP Omen
AMD Ryzen 5800H (8c/16t)
Nvidia Geforce RTX 3070 (AMD Radeon integrated)
32GB RAM
1TB SSD