Crash on Mac Mini BigSur when mouse over title effects

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meddie

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  • Real Name: Eduard Markus

Crash on Mac Mini BigSur when mouse over title effects

PostSat Apr 17, 2021 10:46 am

Hi together,

i have a one year old mac mini (intel 3 with 8 gb ram) and installed davince resolve 17 on it. The mac mini is completle blank. Only Davinci is installed on it. When i start davinci and create a new project, then change to edit section go to effects library to titles. When i now drive withe the mouse over the fusion titles davinci crashes and this every time.

i have already resetet the mac mini and deleted all partitions and reinstalled the macos then installed davinci again (from appstore) but the same problem. Every time when i drive with the mouse over the titles i think in this moment the priview will be generated davinci crashes.
This is shown at the crash report:
Exception Type: EXC_BAD_ACCESS (Code Signature Invalid)
Exception Codes: 0x000000000000032, 0x000000402268ffb1
Exception Note: EXC_CORPSE_NOTIFY
Termination Reasen: Namespace CODESIGNING, code 0x2

I have tested on the same mac mini which belongs a friend of me, and it worked well. Now i have the same mac mini, but it doesnt work.
Can you please help me.
Thaks
Greets Eddie
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Peter Chamberlain

Blackmagic Design

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Re: Crash on Mac Mini BigSur when mouse over title effects

PostMon Apr 19, 2021 3:07 am

please see the FAQs for how to generate and post logs.
DaVinci Resolve Product Manager
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meddie

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Re: Crash on Mac Mini BigSur when mouse over title effects

PostMon Apr 19, 2021 8:23 am

Hey Peter,

thanks, i have attached the logfile.
Greets Eddie
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DaVinci-Resolve-logs-20210419-101546.zip
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Peter Chamberlain

Blackmagic Design

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Re: Crash on Mac Mini BigSur when mouse over title effects

PostMon Apr 19, 2021 10:45 am

Can you check if the first drive listed in Preferences, System, Media Storage. is your system or a permanently connected drive that Resolve can read/write too?

then in project settings, master settings, check the working folders also are linked to that drive.
DaVinci Resolve Product Manager
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meddie

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  • Real Name: Eduard Markus

Re: Crash on Mac Mini BigSur when mouse over title effects

PostMon Apr 19, 2021 12:32 pm

thanks, i have checked the settings, and i have only one hdd in the mac os and all data is stored in the default folder. In the media setting it is in /users/myusername/movies/DaVinci Resolve
When i check the information of this folder so my user has read/write access on it.
I have created a new folder davinci on the second Partition called MacintoshHDD-Data and in bothe settings of resolve i changed the path to the new folder but i have still the same problem.

Sorry i am very new to macos, maybe i dont understand what i have to do correctly and maybe you can give me more instructions how to check this.
Thanks a lot!
Greets Eddie
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meddie

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Re: Crash on Mac Mini BigSur when mouse over title effects

PostMon Apr 26, 2021 6:51 pm

I tried to give the app full access to the folder but still tha same problem. I hope you can help me.
The last idea that i have is to downgrade the bigsur, but i would like if the app would work on bigsur.

Thanks in advance
Greets eddie
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meddie

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  • Real Name: Eduard Markus

Re: Crash on Mac Mini BigSur when mouse over title effects

PostTue Apr 27, 2021 10:11 pm

Today i have downgraded the mac mini to macos catalina, and then installed davince from the app store, but i have exactly the same problem with the same error. I dont have any ideas how to get it to work.
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meddie

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Re: Crash on Mac Mini BigSur when mouse over title effects

PostTue Apr 27, 2021 10:29 pm

i think i found the problem, i have installed davince fom the app store, but i found here in forum a post, that the version in the store is very limited and so i tried to install davinci from the website and now it works fine. I tried just all titles with mouse over and view the preview and it didnt crash.
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Rohit Gupta

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Re: Crash on Mac Mini BigSur when mouse over title effects

PostWed Apr 28, 2021 2:53 am

meddie wrote:i think i found the problem, i have installed davince fom the app store, but i found here in forum a post, that the version in the store is very limited and so i tried to install davinci from the website and now it works fine. I tried just all titles with mouse over and view the preview and it didnt crash.


This is a known issue in the current Mac App Store, and it will be addressed in the next update.
Rohit Gupta

DaVinci Resolve Software Development
Blackmagic Design

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