Davinci Resolve Studio 17.2 Issues

Hello family,

I am running (Well, painfully trying) DaVinci Resolve 17.2 Studio, it came with my Blackmagic 4k camera. I shifted from Adobe Premier in hope to run a much user friendlier, efficient and productive production.

My computer specs are:

MacOS Big Sur
MacBook Pro (16 Inch, 2019)
Processor 2.4GHz 8-Core intel Core i9
Memory 64 GB 2667 MHz DDR4
Startup Disk Macintosh HD
Graphics AMD Radeon Pro 5500 8 GB
Storage - 1T

Issues I am having:

1. PLAYBACK:
- Playback is super lazy, it lags and sometimes does not play.
- Loading media in EDIT and as I playback this media it just doesn't work. It has 4 second pauses and plays half a micro second in between them lol. Like, really?

1.1 Sound in playback
- The sound just switches off and I have to shut down the software and re-open it again?


2. MARKERS:
- When I try to edit my markers through the Fairlight INDEX, it shuts down the program.

My computer is new, purchased three weeks ago and is clean. I bought it for this film I am cutting up. Should be powerful enough for this program to operate with little to no issues. I didn't have any of these issues with premier. Are we having program issues? My questions are:

Is it my computer that is making this program slow?
Or is it the program?

My other theory is - I did start the project in premier, then saved the file and re-opened it into DaVinci so I could finish it off with DaVincii color grading and Fairlight features. Maybe this is the reason for the issues?

I love this program and its Fairlight and Colour features (especially the user interface) but I will not continue to use it if i cannot find a solution to its low performance issues. My convenience lies with the performance and efficiency of the program, not the UI.

Hope someone can help!!!

Hello family,

I am running (Well, painfully trying) DaVinci Resolve 17.2 Studio, it came with my Blackmagic 4k camera. I shifted from Adobe Premier in hope to run a much user friendlier, efficient and productive production.

My computer specs are:

MacOS Big Sur
MacBook Pro (16 Inch, 2019)
Processor 2.4GHz 8-Core intel Core i9
Memory 64 GB 2667 MHz DDR4
Startup Disk Macintosh HD
Graphics AMD Radeon Pro 5500 8 GB
Storage - 1T

Issues I am having:

1. PLAYBACK:
- Playback is super lazy, it lags and sometimes does not play.
- Loading media in EDIT and as I playback this media it just doesn't work. It has 4 second pauses and plays half a micro second in between them lol. Like, really?

1.1 Sound in playback
- The sound just switches off and I have to shut down the software and re-open it again?


2. MARKERS:
- When I try to edit my markers through the Fairlight INDEX, it shuts down the program.

My computer is new, purchased three weeks ago and is clean. I bought it for this film I am cutting up. Should be powerful enough for this program to operate with little to no issues. I didn't have any of these issues with premier. Are we having program issues? My questions are:

Is it my computer that is making this program slow?
Or is it the program?

My other theory is - I did start the project in premier, then saved the file and re-opened it into DaVinci so I could finish it off with DaVincii color grading and Fairlight features. Maybe this is the reason for the issues?

I love this program and its Fairlight and Colour features (especially the user interface) but I will not continue to use it if i cannot find a solution to its low performance issues. My convenience lies with the performance and efficiency of the program, not the UI.

Can someone PLEASE from blackmagic respond to this? Your program keeps shutting down on me and I am having a terrible experience with this.

If you bought a camera from BMD, you have a studio license and access to tech support. Call or email them. These forums are for free support from the community.

As far as the footage running slowly, what kind of footage is it? Heavily compressed codecs from consumer cams and cell phones are often the most taxing for computers to process, but it does depend a lot on the GPU acceleration available to your particular machine. The best way to make troublesome footage run faster is to transcode by right-clicking on it in the media pool and selecting either “generate proxy media” or “generate optimized media.” When you render your final output, Resolve will use the high-quality originals automatically (you *can* override, but HQ is default).

The marker thing sounds like a bug. If you report it here, and it’s reproducible, the devs are really good about fixing it, and you’ll usually see a note about it in the next minor release (17.x or whatever), but you won’t get a response from BMD here, usually, because they only have about 3-5 people acting as admins on the forum.

But they’re usually very helpful through email, and there are many very knowledgeable and very helpful users here, who would be glad to help if they can.

Sent from my iPad using Tapatalk

And actually, now that you mention it, I have also noticed that placing markers on the timeline in Fairlight causes crashes. It’s frustrating, but this is the type of bug they’re really good at fixing by the next release. There’s probably already a thread here about it. Id recommend searching the forum, and chime in on that thread. If you don’t find one, start a new one specifically for that bug, and describe it in as much detail as you can.

Do you ever use transient detection in fairlight? I thought it might be related to that, but I also suspect that it might be related to the rounding-to-nearest-frame that a necessary consequence of using markers in conjunction with transient detection, but which may also occur in other scenarios.

It seems like a new 17.2 bug as far as I can tell, too. You could try rolling back to an earlier version if it’s a dealbreaker for you.

Sent from my iPad using Tapatalk

[Peter Chamberlain]

Can you detail the source codec of the video clips, and the source and timeline resolution?
Also, whats the frame rate of the source video clip and the timeline?

2. MARKERS:
- When I try to edit my markers through the Fairlight INDEX, it shuts down the program.

Not sure what you are trying to do in index with markers, can you detail.

The FAQs also note how to grab diagnostic logs and post if its crashing

If you bought a camera from BMD, you have a studio license and access to tech support. Call or email them. These forums are for free support from the community.

As far as the footage running slowly, what kind of footage is it? Heavily compressed codecs from consumer cams and cell phones are often the most taxing for computers to process, but it does depend a lot on the GPU acceleration available to your particular machine. The best way to make troublesome footage run faster is to transcode by right-clicking on it in the media pool and selecting either “generate proxy media” or “generate optimized media.” When you render your final output, Resolve will use the high-quality originals automatically (you *can* override, but HQ is default).

The marker thing sounds like a bug. If you report it here, and it’s reproducible, the devs are really good about fixing it, and you’ll usually see a note about it in the next minor release (17.x or whatever), but you won’t get a response from BMD here, usually, because they only have about 3-5 people acting as admins on the forum.

But they’re usually very helpful through email, and there are many very knowledgeable and very helpful users here, who would be glad to help if they can.

Sent from my iPad using Tapatalk

Thanks Jason. Wasn't sure what these forums were for exactly. My footage is 4k direct from the BM4K camera. It shouldn't be a problem since my machine should handle it. So, I've altered the settings (bottom right corner) and changed my timeline resolution to 1920 by 1080 and its still running EXTREMELY SLOW.

Can you detail the source codec of the video clips, and the source and timeline resolution?
Also, whats the frame rate of the source video clip and the timeline?

2. MARKERS:
- When I try to edit my markers through the Fairlight INDEX, it shuts down the program.

Not sure what you are trying to do in index with markers, can you detail.

The FAQs also note how to grab diagnostic logs and post if its crashing

Peter,


The timeline resolution was set at 3840 x 2160 but recently changed to 1920 by 1080.
The frame rate is 25 fps.
I've been deleting my cache once a day.
This program is getting slower and slower. Playback is now freezing the program.

[Peter Chamberlain]

Remove any external monitors and usb devices except mouse and keyboard. What does that do?
If still bad, post a link to a sample clip and ur Resolve generated logs as per FAQs

Remove any external monitors and usb devices except mouse and keyboard. What does that do?
If still bad, post a link to a sample clip and ur Resolve generated logs as per FAQs

Nothing is connected apart from my 4T external drive which is where all my media files are located. Nothing has changed. Yes it's extremely worsened now that I've added another 12 minutes of film into the timeline. I'm ooking for the generated logs now but the problem I'm having isn't the crashing - it's how slow the machine is running.

[Peter Chamberlain]

ok, for now forget the crashes..
start a new project with a new timeline and add a generator on the edit page.. check that playback speed.

next add one clip. make sure its the same source frame rate as the timeline rate.. what type of clip did you add and what happens.

1. PLAYBACK:
- Playback is super lazy, it lags and sometimes does not play.
- Loading media in EDIT and as I playback this media it just doesn't work. It has 4 second pauses and plays half a micro second in between them lol. Like, really?

One of our Resolve systems is on a 16" MacBook Pro on Big Sur, and it's been OK so far. But it's rare I throw anything but 2K or 4K ProRes into it. Have not conformed a BMDRaw project yet.

How long are your timelines? How much media is in your Media Page bins? And how much RAM do you have? We tend to keep our timelines short (maybe 20-30 minutes tops), and I haven't seen any lag or sluggishness in general. The machine does struggle if I try to throw a lot of nodes at it, particularly NR or OFX plug-ins, but regular color is usually pretty brisk. This MacBook Pro has 32GB of RAM and the stock Intel 630 GPU.

I was also going through the same issue, Converted my source media to proxy and then tried to play the footage on the timeline making sure that the delivery format and time line resolutions are un-linked

Then playing the proxy media on the timeline was buggy sometimes it would not sure.

So one of the user had a similar issue. So the user uninstalled the BMD Studio completely and installed the application as a fresh and that fixed the playback issues on the timeline.

So my recommendation is when ever there is an update from BMD for Studio do not directly update within the application instead please uninstall the earlier version completely and then download and install as a fresh application this a work around that fixed me a ton