Downloaded Resolve Studio by mistake - can't find Resolve 17

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AnnaSMH

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  • Real Name: Annabelle Henderson

Downloaded Resolve Studio by mistake - can't find Resolve 17

PostMon May 31, 2021 6:54 pm

Hello all,

I downloaded Resolve Studio by mistake (thinking it was just an update) yet am not ready to purchase.

I was using resolve 17, which crashed as I was editing footage and when I tried to open again, only Resolve Studio opens (that's all that is in my applications as well). I don't have a purchase code and no way to access my work right now...

Help?

Thank you so much,

Anna.
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Jim Simon

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Re: Downloaded Resolve Studio by mistake - can't find Resolv

PostMon May 31, 2021 6:56 pm

My Biases:

You NEED training.
You NEED a desktop.
You NEED a calibrated (non-computer) display.
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AnnaSMH

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Re: Downloaded Resolve Studio by mistake - can't find Resolv

PostMon May 31, 2021 7:05 pm

Jim Simon wrote:https://www.blackmagicdesign.com/support/family/davinci-resolve-and-fusion


Thank you Jim. I'm guessing phone support is closed for Memorial day as I got their answering machine. Left an email.
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Uli Plank

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Re: Downloaded Resolve Studio by mistake - can't find Resolv

PostTue Jun 01, 2021 1:41 am

There is no phone support for the free version anyway. Your support is right here.
My disaster protection: export a .drp file to a physically separated storage regularly.
Please visit digitalproduction.com/author/uliplank/

Studio 19.1.3
2017 iMac, MacOS 13.7.4, eGPU
MacBook M1 Pro and M4 Pro mini, MacOS 14.7.5
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Charles Bennett

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Re: Downloaded Resolve Studio by mistake - can't find Resolv

PostTue Jun 01, 2021 6:51 am

The free version is usually shown above the paid Studio version in the downloads.
Resolve Studio 20.0 build 49
Dell XPS 8700 i7-4790, 24GB RAM, 2 x Evo SSDs, GTX1060/6GB (572.16 Studio Driver), Win10 Home, Speed Editor, Faderport 1, Calibrated Eizo ColorEdge CS230 + BenQ & Samsung monitors for UI, Canon C100mk2, Zoom H2n.
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AnnaSMH

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Re: Downloaded Resolve Studio by mistake - can't find Resolv

PostTue Jun 01, 2021 1:12 pm

Charles Bennett wrote:The free version is usually shown above the paid Studio version in the downloads.


Thank you. I am redownloading right now. I hope that my project files will still be there...
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AnnaSMH

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Re: Downloaded Resolve Studio by mistake - can't find Resolv

PostTue Jun 01, 2021 1:23 pm

Charles Bennett wrote:The free version is usually shown above the paid Studio version in the downloads.



It worked! Thank You

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