- Posts: 2
- Joined: Sun May 30, 2021 4:45 pm
- Real Name: Lyndon Larsen
Tue Jun 01, 2021 9:43 pm
After upgrading from 16 to 17.2 I constantly get "The GPU failed to perform image processing because of an error. Error Code: -38
Any advice as to a fix would be appreciated.
Device ID B8308258-87E6-4A20-9903-C55F0927DE55
Product ID 00342-50697-43847-AAOEM
System type 64-bit operating system, x64-based processor
Pen and touch Pen support
Edition Windows 10 Pro
Version 21H1
Installed on 8/2/2020
OS build 19043.1023
Experience Windows Feature Experience Pack 120.2212.2020.0
Graphics: Internal: Intel 9R) HD Graphics 520 4032
GPU: AMD RADEON ™ R5 M335 4096MB
DRIVER VERSION 21.4.1
DR (FREE) 17.2
STORAGE DRIVE=1TB SSD and Cache to SSD
Any advice as to a fix would be appreciated.
Device ID B8308258-87E6-4A20-9903-C55F0927DE55
Product ID 00342-50697-43847-AAOEM
System type 64-bit operating system, x64-based processor
Pen and touch Pen support
Edition Windows 10 Pro
Version 21H1
Installed on 8/2/2020
OS build 19043.1023
Experience Windows Feature Experience Pack 120.2212.2020.0
Graphics: Internal: Intel 9R) HD Graphics 520 4032
GPU: AMD RADEON ™ R5 M335 4096MB
DRIVER VERSION 21.4.1
DR (FREE) 17.2
STORAGE DRIVE=1TB SSD and Cache to SSD