Davinci Resolve context menu (right click menu) issue

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ghfujianbin

  • Posts: 8
  • Joined: Wed Jul 29, 2020 11:32 am
  • Real Name: Tyler Foo

Davinci Resolve context menu (right click menu) issue

PostMon Jul 05, 2021 4:23 am

Like the title says, Context menu is not working correctly. I've included a screencast. Basically what the problem is Context menu is working only for the first time. You right click something and Context menu pops up and we can see all the sub menus and hover over to select each one. But not if you cancel and right click again. The background box which contains all the sub menus items would show up, but not the items we wanna select. In other worlds, not texts. But if we move our mouse cursor and hover down, each item would then show up one by one.

Systeminfo: Arch Linux; DE: Gnome 40; GPU: GTX 1060; Resolve version: 17.2.2
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2021-07-05 11-56-38.zip
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Shrinivas Ramani

Blackmagic Design

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  • Joined: Wed Sep 20, 2017 10:19 am

Re: Davinci Resolve context menu (right click menu) issue

PostMon Jul 05, 2021 4:57 am

Hi Tyler

We do not see this issue on our Linux test systems.

The test systems reflect our minimum system requirements - CentOS 7.3, discrete graphics cards, and manufacturer recommended graphics drivers with 100% (or 200%) scaling set on monitors.

Given your distro, we're unable to offer further support. You can post your issue on one of the Linux specific threads for help from users or check if the issue persists if you use CentOS 7.3 with the appropriate requirements.

The FAQs are a good starting point on how to report specific details on your setup and version.

Regards
Shrinivas
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Yasir Salah

  • Posts: 155
  • Joined: Wed Jul 12, 2017 12:02 am

Re: Davinci Resolve context menu (right click menu) issue

PostMon Jul 05, 2021 5:56 am

Let me ask a question, do you have a dual monitor set up, try to disconnect it.
It’s strange that you can’t see the text the second time.
Doesn’t it happen on every page of Resolve, it’s must be a frustration you can’t get help from a Resolve’s tech staff, they might be right about your system but this doesn’t mean it’s an open and shot case.
I wish I could help you resolve your issue.
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ghfujianbin

  • Posts: 8
  • Joined: Wed Jul 29, 2020 11:32 am
  • Real Name: Tyler Foo

Re: Davinci Resolve context menu (right click menu) issue

PostMon Jul 05, 2021 9:50 am

Yasir Salah wrote:Let me ask a question, do you have a dual monitor set up, try to disconnect it.
It’s strange that you can’t see the text the second time.
Doesn’t it happen on every page of Resolve, it’s must be a frustration you can’t get help from a Resolve’s tech staff, they might be right about your system but this doesn’t mean it’s an open and shot case.
I wish I could help you resolve your issue.

Yes. I forgot to mention I do have a dual monitor setup. Both of them are 4k monitors. So to make them work, I have to set a 200% scale in Gnome settings first, then use nividia-settings to scale them at 1.333, so the interface is not too big nor too small for my liking. And for Resolve, since it's QT program, I've set QT_DEVICE_PIXEL_RATIO=2 QT_AUTO_SCREEN_SCALE_FACTOR=true in it's desktop file.

Btw, I only noticed this problem recently. So far it only appears to happen to the project manager page and the top bar menus. On the fusion page I can right click on the Nodes window and select menu items just fine.

I'm away from my desktop, I'll try disconnecting one of my monitor and see what happens when I'm back home.

Thanks very much for trying to help.

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