failed to create a temporary folder

I have been trying to import drp files on Davinci Resolve 17.4.6 and I get the error "Unable to import file, Failed to create a temporary folder". I have tried importing different drp files and still get the same error. I am on a MacBook pro with MacOS Catalina.

I have checked my internal drives for any errors via disk utility and there are no issues there. I also uninstalled and reinstalled the app and still get the same issue.
Is it a space issue as I have around 90gb of free space on my internal drive - is that enough?

I contacted support and they were unable to help me as I am on the free version of resolve which was disappointing. I also checked on this forum and many have had this issue but i haven't seen any that have been resolved. Unless i've missed something.

Hopefully someone has found a solution.

Hi, in case you are using the Mac App Store Version, please go to folder: /Users/(YOURUSERNAME)/Library/Containers/com.blackmagic-design.DaVinciResolveAppStore/Data/Library/ and make sure that there is a folder named Caches. If not, create one with this name and try again to import your project.

Davinci is looking for the folder: /Users/(YOURUSERNAME)/Library/Containers/com.blackmagic-design.DaVinciResolveAppStore/Data/Library/Caches/. When Resolve can't resolve this folder the error will appear. So simply create it by your self.

Best, Jörn

Hi, in case you are using the Mac App Store Version, please go to folder: /Users/(YOURUSERNAME)/Library/Containers/com.blackmagic-design.DaVinciResolveAppStore/Data/Library/ and make sure that there is a folder named Caches. If not, create one with this name and try again to import your project.

Davinci is looking for the folder: /Users/(YOURUSERNAME)/Library/Containers/com.blackmagic-design.DaVinciResolveAppStore/Data/Library/Caches/. When Resolve can't resolve this folder the error will appear. So simply create it by your self.

Best, Jörn

Thanks Jörn for this fix. I had the same issue. I couldn't find the folder structure you mentioned.

However, after some playing around I found a fix that worked:

I had to adapt it for the Apple Store version of DaVinci Resolve 19 on an M1 Mac Studio running Mac OS Sonoma 14.6.1. The new folder pathway is:

1) Go to Users/(YOURUSERNAME)
2) Press Command + Shift + . (the period key). This will show hidden files in the folder and hence reveal the Library folder.
3) Navigate to Library/Containers/DaVinci Resolve/Data/Library/
4) Create a folder called Caches
5) The pathway should now look like this:
Users/(YOURUSERNAME)/Library/Containers/DaVinci Resolve/Data/Library/Caches

This should now work and you will no longer get the "Failed to create a temporary folder error".

I hope this is useful to any others who have come across this same problem.