Update on Camera Shipments

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J. Richardson

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Re: Update on Camera Shipments

PostFri Oct 12, 2012 4:03 pm

Bottom line is: When most people pre order, they place orders with some faith in the projected ship dates. If the ship date is missed they normally understand, and ask when will the product ship. If they do not get feedback throughout the delays, frustration set's in, and then people start wondering if they are going to get what they paid for six months ago. (seems natural to me)

I don't think many of the people that placed orders in April expected the camera to be 4 months late. Should people who pre ordered the m4/3 version have any faith in the December ship date? If not, does that mean a sensor issue for the EF camera's is going to extend the expected ship date for the m4/3 version? If so, the retailers should be notified asap, as people are changing their orders from EF to m4/3, and I have been met with concerned salesman at every dealer that I've contacted.
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Andrew Usher

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Re: Update on Camera Shipments

PostFri Oct 12, 2012 4:29 pm

One of the more frustrating aspects, whilst not related to BMD, but the resellers, is that many of us had to down-pay at deposit. Im my case 500 UK. So some of these companies are gaining good interest on our cash for a product we do not know when will be truly available.

Andrew
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Taikonaut

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Re: Update on Camera Shipments

PostFri Oct 12, 2012 5:55 pm

Let say if BMD still have not shipped BMC in any meaningful quantity by April 2013 people should unite and boycott their stalls at the next NAB.
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denverkr

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Re: Update on Camera Shipments

PostFri Oct 12, 2012 6:12 pm

Corporate crises communication 101. Get in front o the issue and be the first to set the tone of the conversation. Right now the tone is that people are starting to believe that BM will not be shipping in any fashion for quite a long time. Some are even saying that this is all vaporware. BM should take the opportunity to speak frequently about issues and solutions. We're all ears, the more communication the better. If you're last update says the issue will be resolved in a couple weeks then you should post updates before a couple weeks is up. I to am waiting for an order that was places in July. Due to the lack of communication I am left to listen to hearsay and speculation. BLACKMAGIC! set the tone of the conversation before other people do it for you.
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Antonio Rosiello

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Re: Update on Camera Shipments

PostFri Oct 12, 2012 7:56 pm

All the resellers that I'm talking to here in Italy are mad, disappointed, and some of them say that this is the first time in their "career" that something like this happens (total lack of clarity by a company). I'm writing this for the people that still defends BM saying they're being as transparent as they could. If those that are in the business from years don't know what to say and feel so disappointed, then something here is REALLY wrong and alarming.
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Luke Armstrong

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Re: Update on Camera Shipments

PostFri Oct 12, 2012 10:25 pm

denverkr wrote:Corporate crises communication 101. Get in front o the issue and be the first to set the tone of the conversation. Right now the tone is that people are starting to believe that BM will not be shipping in any fashion for quite a long time. Some are even saying that this is all vaporware. BM should take the opportunity to speak frequently about issues and solutions. We're all ears, the more communication the better. If you're last update says the issue will be resolved in a couple weeks then you should post updates before a couple weeks is up. I to am waiting for an order that was places in July. Due to the lack of communication I am left to listen to hearsay and speculation. BLACKMAGIC! set the tone of the conversation before other people do it for you.


I think that's spot on! We all want to rally behind Blackmagic and its wonderful little products but it becomes difficult when there is no dialogue and we're left to draw our own conclusions.
Luke Armstrong - Digital Compositor
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RichDorato

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Re: Update on Camera Shipments

PostFri Oct 12, 2012 11:21 pm

I believe this camera is not a product yet, but a project. BMD are trying to figure out how to mass produce this experiment. This project could take months or years, may evolve or be scrapped (they wouldn't be the first company to present a working concept of a budget RAW camera given to test shooters, and who then couldn't find a way to manufacture it on budget). It's very unfortunate that back in April they presented this is a feasible product available for pre-order (through their site). They should have waited until they figured out manufacturing first. That was a massive 'jumped the gun' mistake (likely made as a poor business tactic to steal attention away from other manufacturers). Now there's upset "customers" waiting for a any day release, while the labs are still in the drawing room.
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John Bartman

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Re: Update on Camera Shipments

PostSat Oct 13, 2012 7:22 am

denverkr wrote:Corporate crises communication 101. Get in front o the issue and be the first to set the tone of the conversation. Right now the tone is that people are starting to believe that BM will not be shipping in any fashion for quite a long time. Some are even saying that this is all vaporware. BM should take the opportunity to speak frequently about issues and solutions. We're all ears, the more communication the better. If you're last update says the issue will be resolved in a couple weeks then you should post updates before a couple weeks is up. I to am waiting for an order that was places in July. Due to the lack of communication I am left to listen to hearsay and speculation. BLACKMAGIC! set the tone of the conversation before other people do it for you.



YES; A VERY REASONABLE REQUEST. EVEN IF THEY HAVE HIT MORE POT HOLES LET US KNOW. BM HAVE BEEN ALL EARS AND TRANSPARENT AND CUSTOMER CLOSE FROM THE BEGINNING AND THAT HAS BEEN PART OF THE REASON WHY WE HAVE TRUSTED THEM AND ORDERED THEIR FIRST CAMERA, SO WHY STOP TALKING TO US NOW?
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Taikonaut

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Re: Update on Camera Shipments

PostSat Oct 13, 2012 7:53 am

I recall BMD got an award for creating the BMC back in May. I don't think they deserve it anymore :x
All it takes is someone like Digital Bolex to come along and take BMD to the cleaners.
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Costa Louvieris

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Re: Update on Camera Shipments

PostSat Oct 13, 2012 8:41 am

Another day and still no replies. We really are speaking to nobody. Are BMD even reading this thread or have they been told to stear clear?

Any update would be appreciated... ANY even if bad!

CraigG

Re: Update on Camera Shipments

PostSat Oct 13, 2012 8:56 am

P.S. And if that someone really thinks that ban can stop people to express their thoughts.. it won't.

I wouldn't be too sure about that... :ugeek:

The apparent silence over the past 17 days ...to me... is an indication that a noteworthy announcement is imminent.
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Grant Petty

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Re: Update on Camera Shipments

PostSat Oct 13, 2012 9:04 am

Hi,

There was supposed to be an update posted late last week, however I was offline so could not do it personally. It looks like it did not happen, and no doubt as we have all been busy with the camera production ramp up.

The latest news is that sensors are starting to trickle through and we are testing them heavily and its looking good so far. Its going slower than we hoped because the sensor supplier is testing each sensor heavily to make sure they have correctly fixed the problem, and we are also testing heavily as we build cameras too. This is important as the only thing worse than a delay in shipping the cameras, is shipping thousands of them that have faults. So we want to make sure they are all good.

I appreciate how frustrating this has been for everyone, and its been more frustrating for us. Most people are expecting delivery of 1 camera. We are expecting delivery of thousands, so this means it's thousands of times more painful for us. You should see what a warehouse full of $20 million dollars of camera parts looks like. Its not good.

Its also very upsetting for us because we finished the camera months ago and its a really great design. Everyone here worked so hard on it, then to suddenly get more than 2 months of production delays due to a problem that was totally expected has undone all that work the teams here have done.

The good news is that at least the sensors are looking good and cameras are being built. Just in low volume initially this week. I hope over the next week or so as everyone becomes more confident that the sensor glass problem has been solved that we get increasing volume and people get their cameras. This could mean that cameras start arriving at resellers in about a week or two, depending on how things ramp and how long it takes to ship them.

I hope this update helps. The sensors we are getting are good, and so thats a really good sign. As long as the following batches remain good, then we will be ok. However it looks good so far from this weeks production results.

We are trying to give everyone updates as often as possible, but it takes days to do tests and see how things go, so that means its often a week or more before we have anything to update everyone with.

I will have more updates mid to late next week.


Grant Petty
Blackmagic Design
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nickdale

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Re: Update on Camera Shipments

PostSat Oct 13, 2012 9:13 am

Cheers Grant,

Thanks for the update - it has clarified some things and at least I know now that I should make other arrangements for my shoot in Nov. although I certainly look forward to the updates this week :) >... Hope all goes well with the new sensors.
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Grant Petty

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Re: Update on Camera Shipments

PostSat Oct 13, 2012 9:27 am

Hi,

No problem. I think updates are going to be easier to do from now as the production ramps. Thanks for the understanding. I sure do want to be able to go to NAB next year and talk to people without getting my ass kicked!

Its weird, but psychologically I still have that post production engineer panic that happens when somethings wrong and stopping production. These things were hammered into me as one of the "golden rules" you must follow when I was a young trainee engineer working in post production. It a worry that never goes away. So everything we do is to make sure people can do their jobs well and so when thats not happening its really stressful.

I guess you never stop being a post production engineer at heart.

Grant
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Andrew Deme

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Re: Update on Camera Shipments

PostSat Oct 13, 2012 9:47 am

Well I am a huge fan of the effort that Black Magic are going to....is a huge task to develop and deliver something as ground breaking as this camera is.

Hat off to you and your team Grant as this is a special time in the world of video cameras.

As for the production problems, it's not so much that they happen but more the intestinal fortitude of the people to deal with them.
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Liam

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Re: Update on Camera Shipments

PostSat Oct 13, 2012 9:52 am

Thanks for the update Grant, really appreciate the time and effort you guys are putting in to rectify everything that has happened, well done.
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Taikonaut

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Re: Update on Camera Shipments

PostSat Oct 13, 2012 10:12 am

Thankyou Grant for the update.
However I cannot take back what I posted because to my concsience what I said still very much stand and the longer the delay the more exascperated the sitiuation will be.

I also like to pick your brains about the delay shipping the BMC camera handles? This is not constraint by any parts issues so I cannot understand why this is delayed.

While production according to you is happening how long will it be before everyone gets thier cameras? Given that it is already delayed how about shipping copies of Resolve 9 free of charge asap to everyone waiting for this camera?
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Taikonaut

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Re: Update on Camera Shipments

PostSat Oct 13, 2012 10:17 am

Andrew Deme wrote:Well I am a huge fan of the effort that Black Magic are going to....is a huge task to develop and deliver something as ground breaking as this camera is.

Hat off to you and your team Grant as this is a special time in the world of video cameras.

As for the production problems, it's not so much that they happen but more the intestinal fortitude of the people to deal with them.


Well I'm a huge fan of BMC camera but I'm not a huge fan of waiting :cry:
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Enrico Trippa

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Re: Update on Camera Shipments

PostSat Oct 13, 2012 10:22 am

Grant Petty wrote:Hi,

No problem. I think updates are going to be easier to do from now as the production ramps. Thanks for the understanding. I sure do want to be able to go to NAB next year and talk to people without getting my ass kicked!

Its weird, but psychologically I still have that post production engineer panic that happens when somethings wrong and stopping production. These things were hammered into me as one of the "golden rules" you must follow when I was a young trainee engineer working in post production. It a worry that never goes away. So everything we do is to make sure people can do their jobs well and so when thats not happening its really stressful.

I guess you never stop being a post production engineer at heart.

Grant



Thanks for the great news Grant. Fingers crossed over here. I do have a question though:

Is the december shipping of the MFT version still a reliable date or has it benn affected by this issue?
If everything goes well as you say, will we get it by the end of 2012?

Thanks again, cheers.
Filmmaker
http://enricoatwork.com
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Tom Sefton

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Re: Update on Camera Shipments

PostSat Oct 13, 2012 10:29 am

Despite having to film a days free footage for peter, if I get my cameras before Christmas I will be as happy as Chris Ashton after running in that 90m try against the wallabies a few years ago. Remember that one Grant!? :lol:
Tom Sefton
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Andrew Deme

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Re: Update on Camera Shipments

PostSat Oct 13, 2012 10:56 am

Taikonaut wrote:
Andrew Deme wrote:Well I am a huge fan of the effort that Black Magic are going to....is a huge task to develop and deliver something as ground breaking as this camera is.

Hat off to you and your team Grant as this is a special time in the world of video cameras.

As for the production problems, it's not so much that they happen but more the intestinal fortitude of the people to deal with them.


Well I'm a huge fan of BMC camera but I'm not a huge fan of waiting :cry:


I have waited 47 years for whatever happens tomorrow and you know what, I pray that I am still waiting for stuff to happen 'tomorrow' when I am 90....waiting ain't so bad.
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Taikonaut

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Re: Update on Camera Shipments

PostSat Oct 13, 2012 11:04 am

Andrew Deme wrote:
Taikonaut wrote:
Andrew Deme wrote:Well I am a huge fan of the effort that Black Magic are going to....is a huge task to develop and deliver something as ground breaking as this camera is.

Hat off to you and your team Grant as this is a special time in the world of video cameras.

As for the production problems, it's not so much that they happen but more the intestinal fortitude of the people to deal with them.


Well I'm a huge fan of BMC camera but I'm not a huge fan of waiting :cry:


I have waited 47 years for whatever happens tomorrow and you know what, I pray that I am still waiting for stuff to happen 'tomorrow' when I am 90....waiting ain't so bad.

You are welcome to wait forever for whatever. Not me.
And I'm sure the longer this goes on something will take its place. DB, Kineraw.
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Costa Louvieris

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Re: Update on Camera Shipments

PostSat Oct 13, 2012 11:13 am

An actual update. Thanks! Not the best news but it's news none the less. That's all we wanted.

Can I ask how many will have shipped by end if the week?
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bhook

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Re: Update on Camera Shipments

PostSat Oct 13, 2012 11:17 am

I too appreciate the update but can't help wondering what a "trickle" might be. I'm as selfish as anyone...all that matters to me is that 10 cameras get to my dealer (I'm number eight on his list).

Also, I appreciate the clear commitment for another update next week...looking forward to hearing that the "trickle" problem has been beat. Do they sell Depends in Australia?

:D
Last edited by bhook on Sat Oct 13, 2012 1:05 pm, edited 1 time in total.
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Margus Voll

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Re: Update on Camera Shipments

PostSat Oct 13, 2012 12:22 pm

FANTASTIC NEWS!!!! :D Kudos Grant!

production is really hard business specially in the beginning.
Margus Voll, CSI

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Nick Bedford

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Re: Update on Camera Shipments

PostSat Oct 13, 2012 12:47 pm

Good to hear production is beginning again. I hope to put my DSLR video days (heh, I've barely had any) behind me and leave this Canon video crippling behind after this project.
Nick Bedford, Photographer
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J. Richardson

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Re: Update on Camera Shipments

PostSat Oct 13, 2012 1:10 pm

Hopefully, all the authorized dealers will be updated weekly also, so that I can order a camera without all the "hope Kill" that I've been receiving when trying to get info and place an order.

I prefer to order from a dealer in Texas, so Blackmagic Design, if you could, please send some Love over our way!
Last edited by J. Richardson on Sat Oct 13, 2012 2:33 pm, edited 1 time in total.
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Noel Sterrett

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Re: Update on Camera Shipments

PostSat Oct 13, 2012 2:11 pm

Grant Petty wrote:I guess you never stop being a post production engineer at heart.

I would suggest that with your surprise introduction of a camera at NAB, you in essence added director of photography to post production engineer. And as I'm sure you already know, time shrinks and expectations increase by at least a factor of 10 the minute you step foot on a set.

My guess is that you are also a DP at heart. That role is a tough one, but other than a few unnamed camera manufacturers, you already have a great deal of support from the "crew". Just
keep the communication lines open, and you won't loose it.

Cheers.
Admit One Pictures
Resolve Studio 19 | Linux Mint 22 | Nvidia 550
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Eric Santiago

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Re: Update on Camera Shipments

PostSat Oct 13, 2012 2:18 pm

Late last night I said to myself, no more checking in on this camera.
Woke up to this and now I am more excited than ever ;)
Sure it wont make it in on time for what I want to do with it, but as long as this product ships and makes most of the new friends I've made online happy, then I'm happy :)
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Mark de Jeu

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Re: Update on Camera Shipments

PostSat Oct 13, 2012 3:35 pm

Grant Petty wrote:I guess you never stop being a post production engineer at heart.


Thanks for the update!

You're doing it the right way. Please never become a marketing/communications-focused company. Engineers make products they'd love to use, and want others to experience those same great products. Marketing-oriented companies make products to maximize revenue and profits, charging what the market will bear, crippling products as part of a product mix strategy, and expertly managing PR, publicity, and communications. We have plenty of those to choose from.

Only an engineer could introduce the BMCC. It would never be introduced by a company run by sales and marketing-driven MBAs.

Glad you're an engineer at heart,

Mark
Last edited by Mark de Jeu on Sat Oct 13, 2012 6:40 pm, edited 1 time in total.
Mark de Jeu
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Costa Louvieris

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Re: Update on Camera Shipments

PostSat Oct 13, 2012 4:09 pm

Mark de Jeu wrote:
Grant Petty wrote:Hi,

I guess you never stop being a post production engineer at heart.

Grant


Thanks for the update!

You're doing it the right way. Please never become a marketing/communications-focused company. Engineers make products they'd love to use, and want others to experience those same great products. Marketing-oriented companies make products to maximize revenue and profits, charging what the market will bear, crippling products as part of a product mix strategy, and expertly managing PR, publicity, and communications. We have plenty of those to choose from.

Only an engineer could introduce the BMCC. It would never be introduced by a company run by sales and marketing-driven MBAs.

Glad you're an engineer at heart.

Mark


Nobody said he should stop being an engineer. However, he SHOULD take his marketing/pr departments advice. It's commendable he see's this and is open to change the way he interacts with his clients.
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RichDorato

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Re: Update on Camera Shipments

PostSat Oct 13, 2012 4:52 pm

I'm sorry, this update is extremely disappointing. I can not believe that there is any situation where no one can take five minutes once a week or so to post an update. I've been in countless crunch situations, pulling 16+ hour days and never fail to keep those involved updated with quick notes. It's not that hard.

The fact that this and the previous updates were made on Fridays and Saturdays, the time when slimy politicians try to sneak though bad bills when people are less likely to be paying attention, to me shows that BMD purposefully don't want to inform people. That they're being evasive. Any company would have someone, a PR person, an intern, etc., that could get a message out, if they wanted to.

And what did this update tell us? First, that Grant thought something went out last week, and no one has bothered to check until now. So, they aren't very concerned about customers. And second, that we're getting the same exact vague, elusive information that we've had since it the camera was announced. Things are going slowly, units are "trickling", and production is hoping to "ramp up".

"Trickling" again? Does anyone remember when it was "limited" shipping? It meant nothing at all was going out. Or when production was "ramping up" it meant that eventually two units shipped to US customers. They could update with numbers or informative estimates. How many chips have been tested? 5? 5000? We have no idea.

After this update, what new information do we have? I'm struggling to see it. Saddened by more soft "trickling" in "a couple weeks, maybe" mess. At this point, many months behind schedule, be open, honest and direct. We want to know what's going on.
www.whoatemyteeth.com
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GB FILMS

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Re: Update on Camera Shipments

PostSat Oct 13, 2012 6:22 pm

I already do a full 3000k deposit.. but my order is not from b&h.. so people who bought his camera by b&h pre order already pay the full price? hope somebody can help me with that and tell me if they already pay the 3000k :( .. i´m really worried..
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wcapps1

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Re: Update on Camera Shipments

PostSat Oct 13, 2012 8:20 pm

I really appreciate the update, at least it gives us some hope. However, I will believe it when I see it. I just hope we get to see the camera before the new year, which I doubt. I already had to move one big project and I hope I don't have to replan another. Faith in BMD is fading by the minute!
Wayne Capps
Reserve Productions
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Fabián Matas

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Re: Update on Camera Shipments

PostSat Oct 13, 2012 9:58 pm

GB FILMS wrote:I already do a full 3000k deposit.. but my order is not from b&h.. so people who bought his camera by b&h pre order already pay the full price? hope somebody can help me with that and tell me if they already pay the 3000k :( .. i´m really worried..


It depends on the reseller, I paid just 600€ in advance for the pre-order in my reseller from Spain. Also some reseller have strict policities(sometimes ridiculous) about payment methods if you haven't worked with them before, like rent something and pay a deposit of the fullprice of what you want to get etc...
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Luke Armstrong

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Re: Update on Camera Shipments

PostSat Oct 13, 2012 10:13 pm

Somewhat reassuring to hear the update from Grant - and I am grateful, though it is a little vague for this juncture given what is actually being said.
Luke Armstrong - Digital Compositor
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Cuboirs

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Re: Update on Camera Shipments

PostSat Oct 13, 2012 11:50 pm

Peter J. DeCrescenzo wrote:
Cuboirs wrote:Talked to someone at BMDESIGN today and was told that if I had not preordered then there a chance I wouldn't see the camera till after the new year and if I did preorder prior to the sensor incident then theres a slight chance but not 100% chance, I'd receive it before.. its based on you're location and how the company sends out orders,I'm guessing some resellers have priority over others !

As far as for people complain its kinda ridiculous... they noticed a problem w the product and halted to correct the problem... That's a good thing ...imaging receiving the highly praised BMCC only to noticed it was defective then as a customer having to ship it back and wait even longer for camera to be FIXED ...NOW that would've been a mess! So instead of complaining on here like little kids,be thankful!

BMDESIGN came out gave us an update on the problem and method for solution already,do u really think someone is gonna address an update everyday? NOOOO let them spend that time on correcting the problem ,when its done then and only then should someone readdress us as to actual shipping schedule...

Just my 2cents


Your 2 cents is appreciated, but with respect I think you're defense of BMD's behavior, and criticism of those of us who are angry with them, is a mistake.

I wrote the following to explain why I'm disappointed and angry with BMD. Let me know what you think about what I wrote:
http://herefortheweather.wordpress.com/ ... ts-up-bmd/

Cheers.


I totally understand where you're coming from,I really do! But what I'm saying is atleast they did explain the problem,which according to them comes from another company who is the ones that provide the glass in question.I myself placed an order even after reading the post made by BMD ,but what im saying is I'd rather have a good product,not one that's gonna be faulty.As that would really suck. As far as for the weekly updates I believe that can be good or bad ,if problem persist or delays is as long as its been some will say,"it's the same excuse and still no camera" blah blah blah and so on. So I feel good things come to those who wait and heck for the 3k price tag along with the software it's a no brainer ...atleast for me it is.
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Nick Bedford

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Re: Update on Camera Shipments

PostSat Oct 13, 2012 11:55 pm

I personally don't have any projects yet to shoot atm as I just finished shooting a music video with the DSLRs, but I'm very keen to leave soft, muddy H.264 from otherwise incredible cameras in the rear view mirror.
Nick Bedford, Photographer
http://www.nickbedford.com/
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Brett Casadonte

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Re: Update on Camera Shipments

PostSun Oct 14, 2012 1:33 am

Grant Petty wrote:Hi,

There was supposed to be an update posted late last week, however I was offline so could not do it personally. It looks like it did not happen, and no doubt as we have all been busy with the camera production ramp up.

The latest news is that sensors are starting to trickle through and we are testing them heavily and its looking good so far. Its going slower than we hoped because the sensor supplier is testing each sensor heavily to make sure they have correctly fixed the problem, and we are also testing heavily as we build cameras too. This is important as the only thing worse than a delay in shipping the cameras, is shipping thousands of them that have faults. So we want to make sure they are all good.

I appreciate how frustrating this has been for everyone, and its been more frustrating for us. Most people are expecting delivery of 1 camera. We are expecting delivery of thousands, so this means it's thousands of times more painful for us. You should see what a warehouse full of $20 million dollars of camera parts looks like. Its not good.

Its also very upsetting for us because we finished the camera months ago and its a really great design. Everyone here worked so hard on it, then to suddenly get more than 2 months of production delays due to a problem that was totally expected has undone all that work the teams here have done.

The good news is that at least the sensors are looking good and cameras are being built. Just in low volume initially this week. I hope over the next week or so as everyone becomes more confident that the sensor glass problem has been solved that we get increasing volume and people get their cameras. This could mean that cameras start arriving at resellers in about a week or two, depending on how things ramp and how long it takes to ship them.

I hope this update helps. The sensors we are getting are good, and so thats a really good sign. As long as the following batches remain good, then we will be ok. However it looks good so far from this weeks production results.

We are trying to give everyone updates as often as possible, but it takes days to do tests and see how things go, so that means its often a week or more before we have anything to update everyone with.

I will have more updates mid to late next week.


Grant Petty
Blackmagic Design


Awesome news! I've got two on order and can't wait to get them in my hands to start shooting. Looking forward to the next update telling us that the camera's are shipping!

Brett Casadonte
Cinematographer / Photographer / Director
Brett Casadonte
Founder and Techinical Director - GlobeStream Media
http://www.globestreammedia.com
Live Production: on-location and REMI using LiveU
ATEM 2 M/E, 1 M/E, TV Studio Pro 4k, BM URSA Broadcast, & Studio/Micro Studio Cameras
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emotiondesigner

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Re: Update on Camera Shipments

PostSun Oct 14, 2012 2:42 am

I'm so thankful to finally get an update and I feel reassured in knowing that they are going to start rolling out. It sounds like they don't have that much information at this time but the update still seems a bit vague. I still don't know whether ordering a camera means I will see one in the next few months or not until 2013. I look forward to future updates that will help me make an informed decision about whether using the BMCC for my next project will be an option.
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jasonxinzhou

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Re: Update on Camera Shipments

PostSun Oct 14, 2012 2:45 am

GB FILMS wrote:I already do a full 3000k deposit.. but my order is not from b&h.. so people who bought his camera by b&h pre order already pay the full price? hope somebody can help me with that and tell me if they already pay the 3000k :( .. i´m really worried..

I paid to B&H at full price, simply because it's an international order.
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jasonxinzhou

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Re: Update on Camera Shipments

PostSun Oct 14, 2012 2:46 am

RichDorato wrote:I'm sorry, this update is extremely disappointing. I can not believe that there is any situation where no one can take five minutes once a week or so to post an update. I've been in countless crunch situations, pulling 16+ hour days and never fail to keep those involved updated with quick notes. It's not that hard.

The fact that this and the previous updates were made on Fridays and Saturdays, the time when slimy politicians try to sneak though bad bills when people are less likely to be paying attention, to me shows that BMD purposefully don't want to inform people. That they're being evasive. Any company would have someone, a PR person, an intern, etc., that could get a message out, if they wanted to.

And what did this update tell us? First, that Grant thought something went out last week, and no one has bothered to check until now. So, they aren't very concerned about customers. And second, that we're getting the same exact vague, elusive information that we've had since it the camera was announced. Things are going slowly, units are "trickling", and production is hoping to "ramp up".

"Trickling" again? Does anyone remember when it was "limited" shipping? It meant nothing at all was going out. Or when production was "ramping up" it meant that eventually two units shipped to US customers. They could update with numbers or informative estimates. How many chips have been tested? 5? 5000? We have no idea.

After this update, what new information do we have? I'm struggling to see it. Saddened by more soft "trickling" in "a couple weeks, maybe" mess. At this point, many months behind schedule, be open, honest and direct. We want to know what's going on.

dude, if you are so angry, just go cancel your order.
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bhook

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Re: Update on Camera Shipments

PostSun Oct 14, 2012 3:07 am

dude, would you order two to make up for it?
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Peter J. DeCrescenzo

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Re: Update on Camera Shipments

PostSun Oct 14, 2012 4:02 am

Pollenstudio wrote:Despite having to film a days free footage for peter, if I get my cameras before Christmas ...


If we "win" (get our BMCCs before New Years 2013), a video showing your local neighborhood or favorite nearby location -- a mini-travelogue -- would be cool. As a general rule, I don't do air travel, so a "trip" to your part of the world would be a treat. Cheers.
Last edited by Peter J. DeCrescenzo on Sun Oct 14, 2012 4:06 am, edited 2 times in total.
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Carlos Núñez

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Re: Update on Camera Shipments

PostSun Oct 14, 2012 4:03 am

Hey, how many of you guys are working for other companies? are you trying to change my mind? We need help waiting. there should be updates more often, yes. but every time we get an update some one tries to get me to change to a FS100 or another camera from a different company. please guys help us pass the time with less stress ¡¡¡¡¡DON"T SELL ME OTHER CAMERAS!!!!!
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Peter J. DeCrescenzo

  • Posts: 2455
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  • Location: Portland, Oregon USA

Re: Update on Camera Shipments

PostSun Oct 14, 2012 4:09 am

Carlos Núñez wrote:Hey, how many of you guys are working for other companies? are you trying to change my mind? We need help waiting. there should be updates more often, yes. but every time we get an update some one tries to get me to change to a FS100 or another camera from a different company. please guys help us pass the time with less stress ¡¡¡¡¡DON"T SELL ME OTHER CAMERAS!!!!!


Sorry, but I don't understand your comment, regrets. Who's trying to sell you a FS100 or other camera?
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Carlos Núñez

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Re: Update on Camera Shipments

PostSun Oct 14, 2012 4:13 am

every time there is an update it will take no time before some is saying the update is bad and they will move to this or that other camera, I just wonder (since they are never satisfied) if they are not from some other camera marketing group. they seem to get frustrated very fast after the infrequent updates
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David

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  • Location: Ohio.... just marginally better than Kalgoorlie

Re: Update on Camera Shipments

PostSun Oct 14, 2012 4:15 am

I'm really excited about this camera and am certainly getting one. But until B&H, Adorama or Amazon have it listed as "in stock-ready to ship", no one gets a single penny from this little black duck! If I have to wait 6 months...so be it. My money stays in my pocket until I know I'm getting a tracking number in 12 hours.

I feel bad for anyone who ponied up 6 months ago, that sucks and they have a genuine case for being ticked off. But I find it a little difficult when folks suggest that their livelihoods are being affected from paying for a product that didn't exist. Thats dumb.
David Daniel
Dilettante
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brilliantimage

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Re: Update on Camera Shipments

PostSun Oct 14, 2012 4:42 am

This is an update but its just more of the same stories. Trickling, maybe, next week, in the next 1 to 2 weeks, limited shipping, glass, frustrated, etc...

Probably, those who are getting the MTF model may get theirs in June 13.

Anyway, I will give you a pass since you are inexperience camera makers. The huge mistake you guys did was to set a time frame without plan B! It feels like you may have bite what is too much to chew! Too many fires! How about hiring a PR person for starters?

I think this camera is over praised. I have been reading the manual and I have found several limiting issues.

When recording to the so called 10-bit 422 on an external recording device through SDI (BNC), there is no audio output other than the headphone! This may need audio sync later.

We are praising how good the 2.5K is. Given the amount of hard drive storage space required for RAW footage, it will not work well with event shooters. I'm sure this has been raised somewhere else but I thought I should throw it out here! I know you can shoot ProRess 422 for those with limited computer recourses, why then buy a tool that you may not need! Why respond to a mosquito bite with a hammer?

From the look of things, USB 2.0 will be replaced with US3.0. Why would the BMCC come with USB2.0 port?

The fact that the monitor does not swivel, small budget guys who may have the camera on a tripod that is taller than them, trying to get a high angle, may have it hard trying to monitor the screen. Its no wonder, Sony and the rest of experienced camera manufacturers have swivel monitors.

Also in the manual, I haven't seen a place that reefers to FCPX! All I see is FCP7. I don't care for FCPX therefore I'm not worried with support for FCPX. I know Apple will not be supporting FCP7 anymore which is sad but FCP7 Still rules (in my opinion).

What happened to the good old white card/paper for white balancing? I looks like it is just a bung of white balance presents!

Given that you cannot monitor real time audio by use of level meters, its a huge disadvantage for event shooters ie. one man guitar kind of business. It will be very cumbersome to have your camera connected to your laptop through thunderbolt when shooting uncontrolled action. The camera has been baptized "cinema camera" and this may explain some of these omissions. My believe is that BM have come up with this camera to serve low budget individuals and this includes event shooters. In fact, event shooters may be the majority people who would be buying this camera.

Remember when intensity pro card came out, BM claimed that if you have two cards installed on the same computer, you can do live switching! Later, it was withdrawn. Who knows the path to this magical "cinema camera" that is going to solve all our problems going to take?

I wish BMCC all the best and for those waiting for it enduring patience in these trying times! Our clients cannot wait any longer! Plan B for us is in place. After all, time has been and still is going on without 2.5K RAWDNG! For the elite few who have been reviewing the camera, please don't protect BM team when you claim you do not work for them. You are in a privileged position where the majority of other customers aren't.
Julius Barnabas
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John Brawley

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  • Location: Los Angeles CA

Re: Update on Camera Shipments

PostSun Oct 14, 2012 4:52 am

brilliantimage wrote:
When recording to the so called 10-bit 422 on an external recording device through SDI (BNC), there is no audio output other than the headphone! This may need audio sync later.



The HD-SDI output features embedded digital audio. No need for separate audio connections. You can also use this for Audio monitoring.

brilliantimage wrote:

From the look of things, USB 2.0 will be replaced with US3.0. Why would the BMCC come with USB2.0 port?



USB is used ONLY for software updates to the camera. You don't use it for anything else like file transfers. You do have a Thunderbolt port for recording, which is faster than USB 3 of course


brilliantimage wrote:Also in the manual, I haven't seen a place that reefers to FCPX! All I see is FCP7. I don't care for FCPX therefore I'm not worried with support for FCPX. I know Apple will not be supporting FCP7 anymore which is sad but FCP7 Still rules (in my opinion).



FCP7 is fine. It's ProRes which works great in FCP7. It works very well in FCPX too.

brilliantimage wrote: After all, time has been and still is going on without 2.5K RAWDNG! For the elite few who have been reviewing the camera, please don't protect BM team when you claim you do not work for them. You are in a privileged position where the majority of other customers aren't.


Please don't make claims you can't actually prove to be true.

jb
John Brawley ACS
Cinematographer
Los Angeles
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