Issue Installing

Get answers to your questions about color grading, editing and finishing with DaVinci Resolve.
  • Author
  • Message
Offline

ishimondo

  • Posts: 3
  • Joined: Fri Aug 24, 2018 6:08 pm
  • Real Name: kiyotaka ishimaru

Issue Installing

PostFri Aug 24, 2018 6:15 pm

I've installed Davinic Resolve 15 about two times before, uninstalling it for random reasons here and there. This is my third time reinstalling it but it's proving difficult. Everytime I start the installation wizard I am giving the error of "Error writing to file: C:\ProgramData\Blackmagic Design\DaVinci Resolve\Support\Onboarding\DaVinci Resolve Welcome.exe Verify that you have access to this directory."
I've looked up how to solve this but nothing has worked, I've messed with the security to allow full control of the Blackmagic Design folders, reinstalled Windows installer and everything but it just doesn't work? Am I screwed? Do I have to find a new editor? I've attempted installing DaVinci Resolve 14 to see if it get fixed but it says the same thing.
Offline

Peter Chamberlain

Blackmagic Design

  • Posts: 14925
  • Joined: Wed Aug 22, 2012 7:08 am

Re: Issue Installing

PostFri Aug 24, 2018 8:21 pm

DaVinci Resolve Product Manager
Offline

ishimondo

  • Posts: 3
  • Joined: Fri Aug 24, 2018 6:08 pm
  • Real Name: kiyotaka ishimaru

Re: Issue Installing

PostSat Aug 25, 2018 12:09 am

I apologize for not thoroughly reviewing that before posting, thank you greatly for the reply.
I originally tried installing DaVinci Resolve 15.0.086, then went on to try and install DaVinci Resolve 14.3.1. My computer is running Windows 10.
When I begin the installation this is what greets me.
https://drive.google.com/file/d/1R79rar ... sp=sharing
Everything then installs normally for a bit, but then A popup appears halfway through the installation wizard detailing this:
https://drive.google.com/file/d/1GBwQrK ... sp=sharing
This popup seems to occur with other programs as well, but the solutions for those did not help with this current issue.
A guide I had followed earlier for reference on what already was attempted was found on microsoft.com.
https://answers.microsoft.com/en-us/win ... 27b61fc30b
I apologize again for disregarding such a vital post, thank you for your time and I hope this helps a bit more. If I still have yet to be specific enough I am deeply sorry.
Offline

ishimondo

  • Posts: 3
  • Joined: Fri Aug 24, 2018 6:08 pm
  • Real Name: kiyotaka ishimaru

Re: Issue Installing

PostFri Aug 31, 2018 6:57 pm

nvm i got it to work lol **** y'all
Offline

TeddynatorYT

  • Posts: 1
  • Joined: Tue Jul 09, 2019 12:19 pm
  • Real Name: Aaron Brauner

Re: Issue Installing

PostTue Jul 09, 2019 12:26 pm

Can you tell me how you fixed it? I have the exact same problem.
But in my case it is more confusing because i installed Resolve normally and worked with it a couple of minutes. Then the program wouldnt respond so i closed it via Taskmanager. Then when i tried to open Resolve again it would get stuck in the loading screen. So i deinstalled it via the "Apps and Features" menu from Windows. Then i tried to reinstall it but then the same Error appeared like you had. I tried installing from a new downloaded version but everytime this exact Error appears while the installer copys new files. Would be nice if you could discribe me your solution. Thank you


I apologize for any mistakes concerning the language.
Offline

joelblue

  • Posts: 4
  • Joined: Thu Apr 16, 2020 2:32 pm
  • Real Name: Joel Bluestein

Re: Issue Installing

PostSun Apr 19, 2020 12:46 pm

I am having the same problem. Tried with Resolve 16 and 15. system information is here. https://drive.google.com/open?id=1EC5zs ... 8zniP1woro
thanks
Offline

brahms112

  • Posts: 1
  • Joined: Sun May 23, 2021 1:04 am
  • Real Name: Hev Flores

Re: Issue Installing

PostSun May 23, 2021 1:07 am

I had the same issue but fixed it, just go search for the folder that's giving you issues and delete it, in my case it was C:\ProgramData\Blackmagic Design from an old installation.

Return to DaVinci Resolve

Who is online

Users browsing this forum: GoldenSound, JELSTUDIO and 273 guests