Speed Editor no longer works?

I have been using my Speed Editor with DaVinci Resole 17 for about 3 weeks connected to my Windows 10 PC via Bluetooth with no issues. It has been working fine.

Recently I connected it to my PC via USB and ran the DaVinci Control Panels Setup app. I was advised that there was a firmware update to Version 1.1, Build 49b7e6df so I installed it. My Speed Editor has not worked since. It shows in Resolve Studio 17 as connected when using USB with 99% battery but no lights glow on the Speed Editor and none of the Speed Editor functions work in Resolve Studio 17.

What I have tried.
I have tried to uninstall the device under Bluetooth and reinstall it but the device does not even show to pair.

I have completely uninstalled and reinstalled Resolve Studio 17.

I have tried connecting it via Bluetooth to a different PC and it does not show to pair.

It shows as being connected via USB on another computer but none of the lights glow and none of the functions work.

I have tried to reset it to factory settings using the DaVinci Resolve Control Panels app but no change.

I am not sure what else to try, any ideas?

Can you still see it in the DaVinci Control Panel app? If so, have you tried the "Factory Reset" button in that app?

My Speed Editor was delivered with the V1.1 firmware, and it's been working fine in a few of the 17 beta versions as well as on the 17 and 17.1 release versions.

Can you still see it in the DaVinci Control Panel app? If so, have you tried the "Factory Reset" button in that app?

My Speed Editor was delivered with the V1.1 firmware, and it's been working fine in a few of the 17 beta versions as well as on the 17 and 17.1 release versions.

Yes, I can see it in the DaVinci Control Panel app if I have it connected via USB and I have tried the "Factory Reset" with no change in it's operation.

Here’s what I did...
DR shutdown
Delete SE from Bluetooth
Connect SE via USB cable
Start DR
Go to Help/Panels area and ensure SE can be seen via USB (Factory reset or not, no matter)
Shutdown DR
Unplug SE from USB
Go into Bluetooth, find and connect SE
Startup DR

DR should now find the SE via Bluetooth.

I’m on a Mac but it should be the same process.
Good luck!

Mine has always worked with USB and never worked with Bluetooth.

A while ago there were some suggestions that Bluetooth Keyboard and Mice could be problematic. Certainly my Bluetooth USB dongle should be OK as it is within a foot of the Speed Editor.

Any more suggestions, please.

Tony
London UK

Here’s what I did...
DR shutdown
Delete SE from Bluetooth
Connect SE via USB cable
Start DR
Go to Help/Panels area and ensure SE can be seen via USB (Factory reset or not, no matter)
Shutdown DR
Unplug SE from USB
Go into Bluetooth, find and connect SE
Startup DR

DR should now find the SE via Bluetooth.

I’m on a Mac but it should be the same process.
Good luck!

Thanks, tried that too. The SE is recognized by DR when connected via USB but will not work. The SE is not recognized by Bluetooth and I cannot connect it.

I finally got my SE to work again and here is how I did it.

I connected it via USB and held down the CUT, SMTH CUT, SOURCE, and TIMELINE keys until I heard Windows 10 disconnect the device and then I released the keys. After releasing the keys you could hear the device reconnect via USB to Windows 10. I appears that this combination of keys forces some type of power reset. I could then reconnect the device via Bluetooth and it worked fine in DR. It also worked fine in DR under USB. The keyboard lights are working now as well.

The SE shows firmware Version 1.1, Build 49b7e6df and it has shown the option to update the firmware to a version 1.2.1, if I allow it to update it seems to complete but still shows version 1.1 in the Control Panels App.

No difference to mine Martin.

Not your fault.

What amazes me is that almost 400 people have read this tiny thread and BMD have not responded.

T

Bluetooth stinks no matter what. I do not have a single wireless Human Input Device in my home. Every time I have to use a client's wireless gear, it requires much restraint to not toss it in the trash or out the window. Think of how much garbage is on the BT frequencies. Of course the keyboard isn't going to work right.

I had to go out of my wheel house and fix some one else's MAC that had nothing but wireless HID. Had to get a wired keyboard and mouse to turn the bluetooth back on, thank your god of choice for google. Or I might still be there trying to fix that. A software update from Apple shut the Bluetooth off....or so I was told. I only know for sure the bluetooth got turned off.

I finally got my SE to work again and here is how I did it.

I connected it via USB and held down the CUT, SMTH CUT, SOURCE, and TIMELINE keys until I heard Windows 10 disconnect the device and then I released the keys. After releasing the keys you could hear the device reconnect via USB to Windows 10. I appears that this combination of keys forces some type of power reset. I could then reconnect the device via Bluetooth and it worked fine in DR. It also worked fine in DR under USB. The keyboard lights are working now as well.

The SE shows firmware Version 1.1, Build 49b7e6df and it has shown the option to update the firmware to a version 1.2.1, if I allow it to update it seems to complete but still shows version 1.1 in the Control Panels App.

When I connect mine via USB, I can see it under the Help menu, otherwise no. Under the Preferences menu, I can see mine via USB and when USB unplugged, it reverts to BT and I can still see it via Preferences menu.
Mine also shows firmware Version 1.1, Build 49b7e6df but does NOT offer any option to upgrade the SE.

Lastly, the SE 4-key salute almost sounds like the Windows 3-finger salute (CTL-ALT-DEL). Being on Mac for sometime now, I don't even know if the latter still exists.

Glad you got it working!

I submitted a support email and I received the following response.

I got confirmation that holding the CUT and SMTH CUT buttons for about 2 seconds makes Speed Editor reset. And it takes 2 to 3 seconds for it to come back to life. I do not see that information in the Resolve manual. I passed this as feature requests.

Tried all combinations of the above, and nothing worked until I did a factory reset via USB cable and Control Panels Setup App, after "forgetting" the keyboard in system preferences.

Although I got mine to work, it'd be great if someone from BMD could answer:

• What does holding CUT + SMTH CUT for 2 seconds actually do? Does it merely reboot, factory reset the whole device, forget connected BT devices?

• In a post above, someone mentions holding CUT + SMTH CUT + SOURCE + TIMELINE. Is that different?

• Is there a different, undocumented key combination to initiate bluetooth pairing?

• Are there any other undocumented key combinations we should know about?

• Does Resolve need to be running during the pairing process?

What is so annoying is that there are several SE problem threads running in tandem

Why BMD does not combine them is strange.

Look at this one where they have posted and it tells you that you could be running the wrong type of bluetooth

viewtopic.php?f=21&t=133394

This forum is supported by BMD but they do themselve no service by not monitoring it. What is also odd is that when you start a thread it almost always gets about 250 hits in the first three hours. Then they trickle in. Why? I started one this morning. A dead simple question but not one suggestion from 250 DR users.

Tony

Look at that other thread I mentioned yesterday.

"Peter Chamberlain, Blackmagic Design


The speed editor requires Bluetooth BLE, can u confirm your system uses this Bluetooth format"

I have just bought one of these and for the first time (ever) my Speed Editor is working on Bluetooth.

https://www.amazon.co.uk/gp/product/B08 ... UTF8&psc=1

Tony

Look at that other thread I mentioned yesterday.

"Peter Chamberlain, Blackmagic Design


The speed editor requires Bluetooth BLE, can u confirm your system uses this Bluetooth format"

I have just bought one of these and for the first time (ever) my Speed Editor is working on Bluetooth.

https://www.amazon.co.uk/gp/product/B08 ... UTF8&psc=1

Tony

The issue I reported in this thread was not related to Bluetooth, it was related to a failed firmware update. I discovered the key combination that reset my Speed Editor and it was later confirmed by BM so I wanted to post here. I did not have any BT problems from the start.

Why has BMD not responded to this thread? Don't they monitor the board? My bluetooth suddenly stopped working after the 17.1.1 update. Not sure if this is a coincidence or not but it's a pain to have to connect my usb cable all the time.

Remove the pairing from the PC and then pair again.

Remove the pairing from the PC and then pair again.

for me i cannot unpair. the 'remove device' is greyed out and the battery % is stuck at 16 even tho it's fully charged

Maybe remove the Bluetooth function first. I had to disable the Intel Bluetooth on my PC to get it to remove. Made sure the Speed Editor was in another room too. Charged it with a separate USB C charger not the PC. Shut down PC and started again and then it worked for me. Been working every since.

My speed editor just stopped working. Resolve froze when it stopped and would not let me save my changes. I was able to quit without saving. I rebooted the computer, restarted Resolve, it found the speed editor, the Jog button light came on but it continues to be dead.

I've been using this with a direct USB C connection to a Windows 10 box. I have not used Bluetooth. I assume that it charges the internal battery when it's connected to the computer. If that's not the case I'd like to know. I would hate to have it die permanently when the battery is worn out.

I really need this fixed so I can finish my current project. I hope that someone from Blackmagic will read this and respond. If I don't hear back I'm going to post a bug report.

I'm also having issues with Speed Editor on Win10 with Studio. I have to connect the USB cable in order to get it to recognize Speed Editor. Started happening with 17.1, and had no previous issues.

I expect that the battery level does not change when you connect even if it is fully charged. I think it is just showing what it remembered for the last time it was paired. That happened to me as I thought the Speed Editor needed charging. I charged it on a USB charger over night and it still indicated the same charge level. It was the clue to me it was not showing the connected Speed Editor just what it had in memory. That is when I disabled all Bluetooth on the PC. Took the Speed Editor to another room. Shut down and re started the PC. Went in and disabled the Speed Editor in pairing. Shut down again and re started to confirm it was gone. Then brought in the Speed Editor and paired again. Knew this time it was correct because it now showed full charge. It then worked fine and has done so ever since.

I submitted a support email and I received the following response.

"I got confirmation that holding the CUT and SMTH CUT buttons for about 2 seconds makes Speed Editor reset. And it takes 2 to 3 seconds for it to come back to life. I do not see that information in the Resolve manual. I passed this as feature requests.

"

Thank you so much for this post! I was able to reset the speed editor and continue. I'll put this on my checklist right below my best friend Ctrl-S. The speed editor is very helpful when I have to tighten up music videos I created with the Blackmagic Mini Pro ISO.

the Speed Editor may not always automatically work via Bluetooth when it is paired on a computer (Windows 10 in my case) and Resolve is started. I then close Resolve, open the Bluetooth settings in Windows, run Resolve again, and it always works from then on.

It's actually quite common with Bluetooth that I sometimes have to try more than once until the connection is there. Motorslider, gimbal, camera, MIDI devices, iPad apps, etc.

I am using OSX 11.2.3 and the Resolve Version 17.1.1. Build 9 and my Speed Editor wont work at all via Blutooth - using the cable everything is fine - it is recocnized by the OSX System Blutooth (shows up as connected)

the Speed Editor may not always automatically work via Bluetooth when it is paired on a computer (Windows 10 in my case) and Resolve is started. I then close Resolve, open the Bluetooth settings in Windows, run Resolve again, and it always works from then on.

It's actually quite common with Bluetooth that I sometimes have to try more than once until the connection is there. Motorslider, gimbal, camera, MIDI devices, iPad apps, etc.

I touch a few keys on the Speed Editor before I start Resolve. If it has been left for a while it seems to go to sleep. Touching after starting Resolve does not seem to work. Resolve needs to see it connected to the PC when it starts.

I touch a few keys on the Speed Editor before I start Resolve. If it has been left for a while it seems to go to sleep. Touching after starting Resolve does not seem to work. Resolve needs to see it connected to the PC when it starts.

Same.

It worked for me on a win10 64bit PC exactly as you describe it! Many thanks!

Here’s what I did...
DR shutdown
Delete SE from Bluetooth
Connect SE via USB cable
Start DR
Go to Help/Panels area and ensure SE can be seen via USB (Factory reset or not, no matter)
Shutdown DR
Unplug SE from USB
Go into Bluetooth, find and connect SE
Startup DR

DR should now find the SE via Bluetooth.

I’m on a Mac but it should be the same process.
Good luck!