StefanBastein wrote:So i'm not sure to send it in or not. Seems not total fix and am afraid that because I live in The Netherlands I will be without a Camera for long when send it in. It took long for delivery already. In my first footage from Rotterdam Harbor there is seen lots of blooming errors but maybe have to live with that. I can't be without the camera for long... Would you all sent it in for re-calibration even though you would live in Europe?
the question is: what kind of footage will you shoot and can you live with these issues? For me no doubt, my camera went back yesterday. I can't be long without.. cmon! that's only valid for my wife and the kids!
I don't know which right are given by consumer protection in NL - here in Germany there is no duty for the dealer to take back any goods. It's mostly handled so but only as good-will not as a legal obligation. The manufacturer is given the possibility to repair at least for 2 times and if the issues still exists after that you can insist in revoking the deal.
There is also a difference if the buyer is end-consumer or acting as professional. Online purchase by end-consumers can be canceled within two weeks without any reason. But that's not valid for professionals.
You will be in trouble if the manufacturer states an issue as non-issue or normal behavior. (See BM's "it's normal for every CMOS or CCD sensor)
S. Long